This post will help you get rid of paper jams on your printer nine, easy-to-follow steps, regardless of your printer’s brand or model.
The paper jam error is one of the most common errors in printers, therefore, we should be able to eliminate this issue without taking the printer to a technician and spending money. In this post, we are going to show you how to remove this error in nine details steps.
The first recommendation to avoid this error message is to use thick paper sheets with the proper size compatible with your printer, You can also keep the printer edges clean at any time and paper free when adding paper sheets to the tray.
This post was not created to a specific printer or brand unlike some of my other posts. We want to help as many readers as we can to eliminate this paper jam error, no matter your printer brand or model you can follow the steps below to remove this error.
Remember you can always contact us by leaving a comment in the section below this post, sometimes even if the steps are correctly followed you might still be unable to eliminate this error, this is why we are here to assist you.
The solution to removing the paper jam error:
Step #1:
In most case, you will receive your printer will send out a specific error message letting you know what is going on in the printer, the message will appear either on the screen of your printer or computer. If you are not familiar with the error code or are not completely sure if it is the paper jam error, please check your printer's user manual or look it up on google.
Make sure this is the actual error before going on with this procedure. The error message could look something like in the picture below (picture #1)
Now that we are sure that it is paper jam error according to the error message display on your screen you might go ahead and continue with this procedure. First, disconnect the printer power cord.
Step #2:
Try to find the exact spot where the paper jam is located.
Note: Paper sheets tend to become stuck in the following places: between the paper tray and the actual printing site, or between the printing site and the exit tray.
Step #3:
Remove the paper tray from the printer. You can now check from the paper tray all the way to the printing site for any jams. If everything is fine, please check for crumpled pieces of paper in the paper tray.
Step #4:
Open all the gates that are related to the paper feed and printing process on your printer, especially a very important door located on the back of the printer. It will have a paper jam symbol engraved on it since paper jams tend to be found in this area. This is how the printer looks...
Step #5:
We recommend you remove the toner or ink cartridges from the printer. If you can remove the photoconductor unit, take it out as well to avoid messing with future impressions, and remember to keep your printer turned off.
When everything will be completed please put back the ink cartridges in the same spot you found them.
Step 6:
If you can see any stuck piece of paper, remove it slowly but firmly to avoid tearing it inside your printer and delaying the entire process.
Step #7:
If the paper sheets rip, please move the roller’s cogs. Please imitate the natural movement they make during the printer process until the pieces of paper come out.
Step #8:
Place the ink or toner ink cartridges back in the printer. Check for any pieces of paper scattered in the printer and remove them if you find any.
Step #9:
Turn the printer on and check everything’s working properly. If the paper jam error message is displayed again, you may have left some pieces of paper inside that are blocking the printing process, so take another close look at your printer.
We can’t guarantee repeating these steps will solve the problem 100% of the time. If this happens to you, please contact us by leaving a comment in the section below this post and we will be glad to help you solve your issue.
The first recommendation to avoid this error message is to use thick paper sheets with the proper size compatible with your printer, You can also keep the printer edges clean at any time and paper free when adding paper sheets to the tray.
This post was not created to a specific printer or brand unlike some of my other posts. We want to help as many readers as we can to eliminate this paper jam error, no matter your printer brand or model you can follow the steps below to remove this error.
Remember you can always contact us by leaving a comment in the section below this post, sometimes even if the steps are correctly followed you might still be unable to eliminate this error, this is why we are here to assist you.
The solution to removing the paper jam error:
Step #1:
In most case, you will receive your printer will send out a specific error message letting you know what is going on in the printer, the message will appear either on the screen of your printer or computer. If you are not familiar with the error code or are not completely sure if it is the paper jam error, please check your printer's user manual or look it up on google.
Make sure this is the actual error before going on with this procedure. The error message could look something like in the picture below (picture #1)
 |
| Paper Jam error |
Now that we are sure that it is paper jam error according to the error message display on your screen you might go ahead and continue with this procedure. First, disconnect the printer power cord.
Step #2:
Try to find the exact spot where the paper jam is located.
Note: Paper sheets tend to become stuck in the following places: between the paper tray and the actual printing site, or between the printing site and the exit tray.
Step #3:
Remove the paper tray from the printer. You can now check from the paper tray all the way to the printing site for any jams. If everything is fine, please check for crumpled pieces of paper in the paper tray.
Step #4:
Open all the gates that are related to the paper feed and printing process on your printer, especially a very important door located on the back of the printer. It will have a paper jam symbol engraved on it since paper jams tend to be found in this area. This is how the printer looks...
 |
| easy jam is remover |
We recommend you remove the toner or ink cartridges from the printer. If you can remove the photoconductor unit, take it out as well to avoid messing with future impressions, and remember to keep your printer turned off.
When everything will be completed please put back the ink cartridges in the same spot you found them.
Step 6:
If you can see any stuck piece of paper, remove it slowly but firmly to avoid tearing it inside your printer and delaying the entire process.
 |
| turning pages |
If the paper sheets rip, please move the roller’s cogs. Please imitate the natural movement they make during the printer process until the pieces of paper come out.
Step #8:
Place the ink or toner ink cartridges back in the printer. Check for any pieces of paper scattered in the printer and remove them if you find any.
Step #9:
Turn the printer on and check everything’s working properly. If the paper jam error message is displayed again, you may have left some pieces of paper inside that are blocking the printing process, so take another close look at your printer.
We can’t guarantee repeating these steps will solve the problem 100% of the time. If this happens to you, please contact us by leaving a comment in the section below this post and we will be glad to help you solve your issue.
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