The message "support the jammed cartridges/clear the jam and press Ok" in the control panel.
To eliminate this error, follow the instruction below:
- Disconnect, then reconnect the printer.
- Turn off the printer by pressing the power button for about 10 seconds and turn it on again.
- Disconnect the printer from any USB’s and unplug it.
- Plug the printer back and turn it on.
You can also visit the official HP with your user information and click on the more info to learn more about your printer.
 |
| car HP jam |
The error:
The message "support the jammed cartridges/clear the jam and press Ok" in the control panel.
The Jammed cartridge error is not the only error that can appear on your printer, below you have some other common error.
The Jammed cartridge error is not the only error that can appear on your printer, below you have some other common error.
- A paper jam error
- The printer does not print error
- Printer unexpectedly stopped working error
How to use the solutions in this document
A carriage jam can occur for several reasons, such as obstructions in the carriage path, a paper jam, or even issues with the product software.
To solve the carriage jam, try each solution in this document, and then use the steps in this section to print a self-test page and determine if the product hardware functions correctly.
Once you have solved the carriage jam and the product prints a self-test report correctly, there is no need to continue troubleshooting the problem.
COMMENTS